FAQ
How can I place an order?
Simply browse through our collection, choose your favourites, and add them to your cart. Follow the checkout process to complete your purchase—it's easy and secure!
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. At checkout, you'll find a full list of available methods.
Can I track my order?
Yes! If you chose registered post option, once your order ships, we'll send you a confirmation email with tracking details. Use the link provided to keep an eye on your package's journey.
What’s your return and refund policy?
We want you to absolutely love your S.A.S.sy piece! If it’s not quite what you expected, just get in touch within 15 days—we’re happy to arrange a return or exchange. For all the finer details, please visit our Return Policy page.
How can I get in touch with you?
Have questions or need assistance? Reach out to us through our Contact Us page or social media—we’re happy to help!
How do I know if a product is available?
If a product is not marked as ‘Sold’on our website, it’s available! Still unsure? No worries—reach out to us, and we’ll be happy to check for you!
Do you offer customisation?
Yes—we’re happy to accept customisation requests! While our Ethereal Elegance range is exclusive, most other pieces can be tailored to suit your style. Please note that due to the nature of handmade glass beads and natural gemstones, alternate colours may not always be available. If you have something special in mind, feel free to reach out—we’ll do our best to bring your vision to life!
Where are you located?
Our sunny studio is based in Phillip, ACT. If you’d like to visit, please contact us, and we’ll be happy to arrange a time for you!
Can I buy S.A.S.sy jewellery in stores?
Yes—we’re officially in stores! You can now find S.A.S.sy jewellery at two fabulous boutiques that celebrate local creativity,
POP Canberra , 27 Lonsdale Street, Braddon, ACT 2612
Uniquified Gifts Gungahlin ,Gungahlin Marketplace, Shop 6/33 Hibberson St, Gungahlin ACT 2912
We are working on making S.A.S.sy jewellery available at additional stores across Canberra, so stay tuned—we’ll keep you posted as soon as our pieces hit the shelves. In the meantime, if you're in Canberra and would love to see our jewellery in person, feel free to reach out. We'd be delighted to arrange a visit to our studio in Phillip.
When can I pick up my order?
Orders are typically ready within 24 hours. Once it's prepared, you will be notified to arrange a pickup time. If you need special arrangements or have any questions, feel free to reach out—we’re happy to help!
When can I expect my local delivery?
Orders are usually ready within 24 hours and will be delivered within 2 working days. We’ll notify you when your package is on its way! If you have any questions or need special arrangements, feel free to reach out—we’re happy to assist.
S.A.S.sy - A Reflection of Creativity and Individuality
S.A.S.sy is a unique jewellery brand that stands out for its handcrafted jewellery made from natural gemstones, freshwater pearls, and handmade glass beads. Each piece is carefully designed to reflect the individuality and style of the user.
Inspired by Sharmin's initials, S.A.S, and her vibrant personality, S.A.S.sy embodies creativity and a sassy spirit. Known as SAS in her early life, Sharmin's passion for creativity led her to establish SASSY by Sharmin Aziz. Despite life's challenges, her sassy essence emerged in various forms, and now, it is encapsulated in her jewellery designs.
What makes S.A.S.sy Unique?
- Artisan Craftsmanship: Meticulously crafted with high-quality materials, blending semi-precious and non-precious beads and accessories.
- Exclusivity: Offers one-of-a-kind pieces that reflect individuality, featuring unique gemstones, freshwater pearls, and handmade glass beads.
- Longevity: Utilizes tarnish-resistant, nickel free silver and gold plated stainless steel. This plating colour lasts longer if care instructions are followed.
- Sustainability: Focuses on recycling and repurposing of packaging, contributing to waste reduction and environmental conservation.
