FAQ
How can I place an order?
Simply browse through our collection, choose your favourites, and add them to your cart. Follow the checkout process to complete your purchase—it's easy and secure!
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options. At checkout, you'll find a full list of available methods.
Can I track my order?
Yes! If you chose registered post option, once your order ships, we'll send you a confirmation email with tracking details. Use the link provided to keep an eye on your package's journey.
What’s your return and refund policy?
We want you to absolutely love your S.A.S.sy piece! If it’s not quite what you expected, just get in touch within 15 days—we’re happy to arrange a return or exchange. For all the finer details, please visit our Return Policy page.
How can I get in touch with you?
Have questions or need assistance? Reach out to us through our Contact Us page or social media—we’re happy to help!
How do I know if a product is available?
If a product is not marked as ‘Sold’on our website, it’s available! Still unsure? No worries—reach out to us, and we’ll be happy to check for you!
Do you offer customisation?
Yes—we’re happy to accept customisation requests! While our Ethereal Elegance range is exclusive, most other pieces can be tailored to suit your style. Please note that due to the nature of handmade glass beads and natural gemstones, alternate colours may not always be available. If you have something special in mind, feel free to reach out—we’ll do our best to bring your vision to life!
Where are you located?
Our sunny studio is based in Phillip, ACT. If you’d like to visit, please contact us, and we’ll be happy to arrange a time for you!
Can I buy S.A.S.sy jewellery in stores?
Yes—we’re officially in stores! You can now find S.A.S.sy jewellery at two fabulous boutiques that celebrate local creativity,
POP Canberra , 27 Lonsdale Street, Braddon, ACT
Little Trade Co. , Federation Square | Shop 8, 18 O'Hanlon Street, Nicholls ACT
We are working on making S.A.S.sy jewellery available at additional stores across Canberra, so stay tuned—we’ll keep you posted as soon as our pieces hit the shelves. In the meantime, if you're in Canberra and would love to see our jewellery in person, feel free to reach out. We'd be delighted to arrange a visit to our studio in Phillip.
When can I pick up my order?
Orders are typically ready within 24 hours. Once it's prepared, you will be notified to arrange a pickup time. If you need special arrangements or have any questions, feel free to reach out—we’re happy to help!
When can I expect my local delivery?
Orders are usually ready within 24 hours and will be delivered within 2 working days. We’ll notify you when your package is on its way! If you have any questions or need special arrangements, feel free to reach out—we’re happy to assist.
S.A.S.sy — A Reflection of Creativity and Individuality
Hi, I'm Sharmin Aziz, the designer and maker behind Sassy by Sharmin Aziz — a Canberra-based handcrafted jewellery boutique celebrating individuality through wearable art. Every piece is lovingly handmade using freshwater pearls, natural gemstones, and Millefiori glass beads, making each design truly one of a kind.
Inspired by the beauty of natural materials and the joy of self-expression, I create jewellery that tells a story — yours. Whether you're drawn to the luminous glow of freshwater pearls, the earthy richness of natural gemstones, or the vibrant artistry of handmade Millefiori glass, there's a piece crafted just for you.
Sassy by Sharmin Aziz offers three signature collections, each reflecting a distinct aesthetic — from timeless elegance to bold, expressive designs. I also create custom bespoke jewellery for those seeking something truly personal and unique.
Based in Canberra and shipping across Australia, I'm passionate about sustainable practices — repurposing and recycling packaging wherever possible, because beautiful jewellery shouldn't cost the earth.
What Makes Sassy by Sharmin Aziz Unique?
- Artisan Craftsmanship: Every piece is meticulously handcrafted using premium freshwater pearls, natural gemstones, and Millefiori glass beads — no two pieces are ever the same.
- Exclusivity: One-of-a-kind handmade jewellery designed for those who value individuality and personal style.
- Longevity: Crafted with tarnish-resistant, nickel-free silver and gold-plated stainless steel for lasting wear and skin-friendly comfort.
- Sustainability: Committed to eco-conscious practices through recycled and repurposed packaging.
- Bespoke Service: Custom jewellery commissions available — bring your vision to life with a piece made just for you.
